# Support

Email us at [support@kortix.com](mailto:support@kortix.com). We typically respond within 24 hours on business days.

## Frequently Asked Questions

What is Kortix?

How is Kortix different from other AI platforms?

Can Kortix connect to my apps?

How do I request a feature or report a bug?

What if I don't get credits after paying?

## Account Deletion

To delete your account, either email [support@kortix.com](mailto:support@kortix.com) or do it yourself from settings:

1. Click your avatar → Settings
2. Scroll to Delete Account
3. Choose 14-day grace period or immediate deletion
4. Type "delete" to confirm

All agents, sessions, credentials, and billing data will be permanently removed. This cannot be undone.

## Legal

[Terms of Service](/content/legal?tab=terms/index.html) [Privacy Policy](/content/legal?tab=privacy/index.html) [Imprint](/content/legal?tab=imprint/index.html)

Still need help? Reach out.

[support@kortix.com](mailto:support@kortix.com) [security@kortix.com](mailto:security@kortix.com)

Kortix – The Autonomous Company Operating System